FAQs

How accurate are the photos on this website?

The photos are taken with a professional level camera (Canon 5D Mark III) and usually a 50mm portrait lens. I take great care to insure the colors are as accurate a possible and truly represent the artwork. That said, the device you are using to view the website may change the colors depending on the [...]

By |2016-12-31T16:03:04-08:00August 17th, 2015|, |0 Comments

What is your return policy?

Your complete satisfaction is my primary concern. If you are dissatisfied with an original painting for any reason, you may return it within 15 days for a full refund minus any shipping/packaging/payment charges. The returned order must be in new and re-sellable condition. Orders outside the continental United States that are chosen to be shipped via a [...]

By |2016-12-31T16:03:05-08:00October 29th, 2014||0 Comments

What is your privacy policy?

Janegirardot.com respects your privacy. I will not, under any circumstances, sell or release your personal information to anyone without your written consent. All financial information is securely completed through either Paypal or Fine Art America. Therefore, I do not have access to your financial information. My New Painting/Photo Notification list only sends out e-mail notification [...]

By |2016-12-31T16:03:05-08:00October 29th, 2014||0 Comments

What if I want a size or media not listed?

My goal is your satisfaction and a beautiful piece of art that you can enjoy. In most cases, I limit the size of prints not to be much larger than the original even though the image I provide to them can be scaled up higher. This is to insure that the image is not blurred or [...]

By |2016-12-31T16:03:05-08:00October 29th, 2014||0 Comments

Can my art be sent framed and ready to hang?

Yes, my online art service vendor, Fine Art America and Redbubble, does provide framed, ready to hang giclees, prints, posters and other options. If you are looking for a framed original, I would suggest you purchase the frame separately once you have the original in your possession. The cost of shipping the frame with the [...]

By |2014-12-08T16:16:40-08:00October 29th, 2014||0 Comments

What does your stretched canvas consist of?

Original canvas paintings use 100% duck cotton canvas and are gallery wrapped (stretched around the 3/4" thick pine bars and are held in place with a durable vinyl spine making them staple free). I paint my originals around the sides so that they can be hung in place without a frame, if desired. My smaller [...]

By |2014-10-29T17:01:47-07:00October 29th, 2014||0 Comments

What is a Giclée?

Giclée (pronouned 'zhee-clay') in French means 'a spray or squirt of liquid'. This is the method used to create fine art reproductions with amazing resolution and clarity. Giclées are produced from a digital image or scan of the original art. The digital image is then sent to a high quality printer which can print on [...]

By |2016-12-31T16:03:05-08:00October 29th, 2014||0 Comments

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